Workshop room
Clear operating plans for small teams.
Workshops, process maps, and decision notes.
Map one process, name its owner, and leave with the next decision written down.
A close read of handoffs, recurring delays, and the reports a team already uses.
A short document that records the options, tradeoffs, and chosen path.
I listen for the point where a routine handoff becomes guesswork, then put the decision and its owner on one page. Fictional portfolio example. Image credited below.